FAQ

• I'm not a Mills student/faculty/staff member. Can I access library collections?
• How do I access library resources from off campus?
• Can I renew my books online?
• How do I put a hold on a book or submit a recall request?
• I've just graduated. Do I still get access to the databases?

Q: I'm not a Mills student/faculty/staff member. Can I access library collections?

A: The library’s resources are reserved for Mills community (students/faculty/staff/alum).

Q: How do I access library resources from off campus?

A: Log into the Portal, under “Featured Services,” select “Library account.”

Q: Can I renew my books online?

A:Yes, indeed. Log into the Portal. Then select the items you wish to renew and click “renew selected.”

Q: How do I put a hold on a book or submit a recall request?

A: An item cannot be put on hold if the status says “check shelf.”

However, if you search for an item in Minerva and find that it has already been checked out by another borrower, you can now submit a hold request if you are logged into your My Minerva account.

Q: I've just graduated. Do I still get access to the databases?

A: Unfortunately the library cannot grant offsite access to most electronic resources after you have graduated due to license restrictions. However, we have two database accessible computers reserved for alums to use in the library. These computers do not have printing capabilities.

We recommend bringing a flash drive to save your work. We also suggest that you contact your local public library or academic library if you are in graduate school. They will offer you access to the digital resources they purchase.