Kaiser Permanente Student Health Center
Monday–Friday: 9:00 am–5:00 pm
(closed 1:00–2:00 pm for lunch)
Student Health Center 2013-2014 Operations:
Clinic Re-Opens for Fall: 8/26/2013
Closed Thanksgiving Break 2013: 11/27, 11/28, 11/29
Closed Winter Break 2013/2014: 12/19 - 1/20 (MLK)
Closed Spring Break 2014: 3/25, 3/26, 3/27
Closed Summer Break 2014: From 5/19
Manager: Kay Blair, RN
Receptionist/Cashier: Mark Thompson (M–F)
Licensed Vocational Nurse: Fereen Bi (M–F)
Physicians: Effective August 26th, 2013: Dr. Erica Hansen (M,W,F), Dr. Emlyn Jones (Tu), Dr. Melissa Lucey (Th).
You can view the biographies of the physicians by clicking on the Student Health Center link on the Mills Portal. If you are a Kaiser member, you can select one of the Student Health Center physicians as your primary doctor. Contact the Manager of Wellness and Community Outreach at firstname.lastname@example.org for more information.
There is no direct phone number to reach the Student Health Center. You may call 877.645.5757 and ask the representative to send a message to the Student Health Center. Staff at the Center check the messages several times a day and can call you back. If you are returning a call from the Student Health Center, you may call 877.645.5757 and ask to be transferred to the Student Health Center.
At the Health Center
Many services are available to all students, whether or not they are Kaiser members, such as office visits, lab tests, and health education. Recommended screenings such as pap tests, blood pressure, HIV and other STDs, and cholesterol, are conducted as well as immunizations. Students can see the health educator for assistance with smoking cessation, nutrition, stress management, and more.
Office visits are free for all students, including physicals and annual exams. You must bring your Mills student ID with you to utilize the Student Health Center. Some services have charges, see the current Fee Schedule.
At Kaiser Oakland
Kaiser members may be referred to other Kaiser facilities for specialty services. There are Kaiser facilities in Oakland, Richmond, Alameda, Hayward, and other locations. Visit kp.org for more information. The Mills shuttle takes students to Kaiser Oakland. Be sure to tell the driver you would like to stop there and ask him/her to point out the pickup location.
Referrals Outside of Kaiser
The Student Health Center staff can provide referrals to community clinics and other resources. For further assistance, you may contact Counseling and Psychological Services or Wellness and Community Outreach in the Division of Student Life at 510.430.2130.
Visit kp.org/health living living to find resources about Featured Health Topics, get referrals to alternative medicine providers covered by Kaiser plans, view a schedule of mind and body health classes, and search the health encyclopedia. Visit kp.org/mydoctor to email your doctor, see lab results, refill prescriptions, and book appointments at off-campus Kaiser facilities.
For Kaiser Members
The first time a medicine is prescribed, the Health Center staff can order it and have it couriered to the Health Center for you to pick up. If you are seen before 3:00 pm you can pick up your prescription from 4:00 pm–5:00 pm that day. Refill prescriptions must be ordered to be mailed or picked up. Orders can be made at 877.MILLS.KP.
For Students who are not Kaiser Members
Health Center physicians can write prescriptions which you may then take to a pharmacy that accepts your health insurance. You may have a first time prescription couriered over if you wish to pay full price.
Payment for all visits, services, and prescription are due at the time they are administered. Payment may be made with cash, check, VISA or MasterCard.
There are three ways that students can make appointments:
1. via the Student Health Center link on the Mills Portal (accessible 24 hours a day)
2. By calling 877.MILLS.KP (877.645.5757) between 6:00 am–9:30 pm
3. By walking into the Student Health Center*
* You are not guaranteed to be seen; making an appointment is recommended.
You must have a medical record number to book by phone or through the Mills Portal. For Kaiser members, this number is on the Kaiser ID card. For others, please call Kaiser at 877.MILLS.KP (877.645.5757).
Ensuring patient privacy is a priority of the Student Health Center staff. You will be asked the reason for your visit upon registering at the front desk. If you do not feel comfortable verbally stating the reason, you may write it down. To maintain the privacy of students while being seen by a doctor, nurse, or health educator, students should remain in the waiting room until called into an exam room.